Alpha Omega De-Addiction & Psychiatric Treatment Center ("Alpha Omega", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://alphaomegadeaddiction.com or use our services.

---

1. Information We Collect

We may collect the following information:

• Name
• Email Address
• Phone Number
• Appointment Details
• Messages submitted through our Contact Form
• IP Address and Browser Information
• Website Usage Data through Cookies

---

2. How We Use Your Information

• Schedule appointments.
• Respond to enquiries.
• Provide medical and counselling services.
• Improve website performance.
• Maintain patient communication.
• Comply with applicable legal obligations.

---

3. Medical Confidentiality

We understand the importance of confidentiality in healthcare. All patient information is treated as confidential and is handled with appropriate security measures.

---

4. Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and remember user preferences.

---

5. Information Sharing

We do not sell, rent, or trade your personal information. Your information may only be shared:

• When required by law.
• To provide requested healthcare services.
• With your consent.

---

6. Data Security

We implement reasonable technical and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

---

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

---

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent for communication.

---

9. Children's Privacy

We do not knowingly collect personal information from children without parental or guardian consent where required.

---

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

---

11. Contact Us

Alpha Omega De-Addiction & Psychiatric Treatment Center
Address:
6, Arul Nagar,
Ellis Nagar,
Madurai – 625016

Phone: +91 86810 01158

Email: joshmphilpsychologist@alphaomega23.in